FAQ

Frequently asked questions

Straight answers about what Minista actually does today, not a generic template. If something below ever stops matching the real product, that's a bug in this page.

Getting started

What is Minista?

An itinerary manager built for pastors and ministers who preach or minister at more than one place. It tracks invitations, warns you the moment two dates clash or travel between them isn't realistic, and generates a clean, shareable itinerary for each trip.

Do I need a credit card to start?

No. Every workspace gets a 14-day free trial with full access, no card required to sign up.

What happens when my trial ends?

If you haven't subscribed yet, the workspace becomes read-only: you can still see everything you've logged, just not add or change anything until you subscribe. Nothing is deleted.

Is there a mobile app?

Minista works in your phone's browser, and you can add it to your home screen for an app-like experience; there's no separate App Store or Play Store download.

Pricing & billing

How much does it cost?

Personal: NGN 10,000 + VAT / quarter, or NGN 32,000 + VAT / year (20% off). Owner plus up to 2 invited people.

Ministry Office: NGN 15,000 + VAT / quarter, or NGN 48,000 + VAT / year (20% off). Up to 10 people with the minister role; assistants and schedulers are uncapped.

Naira prices are before VAT: 7.5% VAT is added at checkout, and you see the total before you pay. Outside Nigeria? Dollar billing isn't available yet: start with the 14-day free trial and email support@minista.app to subscribe.

See the full breakdown, including currency, on the pricing page.

What payment methods do you accept?

Card, bank transfer, or USSD, through Paystack's hosted checkout. Your card or bank details never reach Minista's own servers at all.

Does my subscription renew automatically?

Yes, at the end of each quarterly or annual period. If a renewal charge fails, you get an email and a 3-day grace period to update your payment details before the workspace goes read-only.

Can I cancel?

Yes. Email support@minista.app or use the support page and we'll cancel it for you. There's no self-serve cancel button in the product yet, so this is handled directly by a person rather than instantly.

Can I get a refund?

Yes, any charge is fully refundable if you ask within 48 hours of it, no questions asked. Full detail on the refund policy page.

Privacy & security

Is my data private?

Yes. Your workspace's data is isolated from every other workspace at the application level, and anything you mark Confidential is visible only to you as the Owner, never shown to an Assistant or Scheduler, on any screen.

Do you sell my data or use it to train AI models?

No, to both. Full detail on the privacy policy page.

Do you store a scan of my passport?

No. We store the passport number and expiry date as text, so you get an expiry countdown, not a scanned image of the document itself.

Do you support two-factor authentication?

Yes. Turn it on from Account & security in your settings. Once enabled, signing in needs a code emailed to you in addition to your password. Off by default; you choose to turn it on.

How it works

How does conflict detection work?

Every invitation is checked against your existing confirmed engagements the moment you log it, flagging a hard double-booking, a trip that isn't realistically reachable in time, or a softer scheduling conflict, before you accept.

Can more than one person use a workspace?

Yes. Invite assistants or schedulers to help manage invitations and logistics, within your plan's seat limits.

Can people send me invitation requests without an account?

Yes. Once you're signed up, you get a public link you can put on social media (Instagram bio, WhatsApp status, Facebook) so anyone can request to invite you, without needing a Minista account themselves.

What's a runsheet?

A clean, printable or shareable itinerary for one trip (dates, hosts, logistics), generated automatically once an engagement is confirmed.

Support

Something's broken: what do I do?

Use the support page to file it as a tracked ticket (you'll get an email when it's resolved), or email support@minista.app directly.

Can I export or delete my data?

You can delete your own account and data any time from Account & security in your settings, confirmed by an emailed code, no need to wait on a person. If you own a workspace with other members, you'll transfer ownership to someone else first (also self-serve, from the People page). You can also download a copy of your own data (profile, passport info, itinerary, and activity) from the same Account & security page, no need to ask anyone.